Frequently asked questions.

What is included in Shikabox?

Each Shikabox contains a carefully curated selection of 9–12 Premium Japanese Snacks, which change every season. At the moment, our box features delightful treats such as Sugar-Free Vegan Gummies that clean your teeth as you chew and playful Cat Paw Shaped Pastries.

Can I buy snacks individually?

Of course! You can purchase your favourite snacks individually through our Shikashop.

Why is it better to purchase the box?

Shikabox offers an exciting variety of new snacks for you to explore, helping you step out of your comfort zone and discover new favourites. Plus, it’s more economical than buying snacks individually.

Where do you ship to?

At present, we ship only to the United Kingdom.

Do you ship to Europe?

Not yet—but we’re working on it!

How long does shipping take?

We ship directly from England, so your snacks will arrive in just 2–4 days.

Is there a subscription required?

No subscriptions are required! Shikabox is designed to be easy and convenient for everyone.

Are the snacks suitable for vegans or those with dietary restrictions?

Yes! Many of our snacks are vegan and low in sugar. Be sure to check the description of each snack for specific details.

How do I contact customer support?

You can get in touch with customer support via the form on this page or through Instagram.